Content & Online Community Manager

Position Summary

The content & online community manager is responsible for setting and implementing social media and communication campaigns to align with marketing strategies, providing engaging text, image and video content for social media accounts, and responding to comments and customer queries in a timely manner.

Ultimately, the Content & Online Community Manager should be able to act as the face and voice of the company and manage all community communication.



  • Set and implement social media and communication campaigns to align with marketing strategies
  • Provide engaging text, image, and video content for social media channels
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR, and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with industry professionals and journalists
  • Stay up-to-date with digital technology trends
  • Oversee design (i.e. Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).
  • Compile reports for management showing results (ROI).

Skills and Qualities we look for:



  • BSc degree in Marketing or relevant field



  • Proven work experience as a community manager


Other abilities:

  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask



Arabic and Turkish are must, English is a plus

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